INTRODUCTION
This privacy policy sets out how Sark Carriages uses and protects any information that you give Sark Carriages when you use this website, in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017 and the General Data Protection Regulation (EU) 2016/679. Sark Carriages is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this privacy statement. Sark Carriages may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT PERSONAL DATA WE COLLECT & WHY WE COLLECT IT
We collect customers’ names, email, and phone numbers when they book with us. We hold and process personal data to give you confirmation and information about your online booking. We use OSbooking Services as our booking software which holds your contact information. When you make a booking we will send you a confirmation email and after your trip, we may email you a ‘Thank you’ note. DATA RETENTION We will store your personal data on record and process it in accordance with this privacy policy until you either withdraw consent or because there is no legitimate reason for us to retain this data.
COOKIES
A cookie is a small file that asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. They allow the web application to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Sark Carriages uses several different cookies on this site including core, functional cookies that are required for the correct operation of the site, and tracking cookies that help us to monitor and improve the site for its users. We do not store any third-party advertising cookies.
DISABLE COOKIES
If you are not comfortable with us storing cookies, there are a couple of options that you can take when using our site: 1. Most web browsers will allow you to disable all cookies or just third-party cookies. Instructions on how to do this for various browsers can be found here https://www.aboutcookies.org/. If you completely disable cookies our website may not function as intended. 2. You can browse our site using your browser’s anonymous browsing mode, for example, Chrome's ‘incognito’ mode or Internet Explorer's ‘inPrivate browsing’ mode. This will prevent the site from reading any older cookies or storing any cookies for longer than your session duration.
CONTACT & COMMUNICATION WITH US
Users contacting us through our website do so at their discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. CONTACT FORMS When visitors fill in forms on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection. HOW WE PROTECT YOUR DATA We do not buy or handle data received from third parties, nor do we sell or share personal data with third parties. We do not use automated decision-making and/or user profiling. LINKS TO OTHER WEBSITES AND SOCIAL MEDIA There are links within our website that lead to other websites and social media sites. We are not responsible for the content or operation of these websites and users should satisfy themselves as to the security and privacy of these sites.
GDRP
This website complies with the requirements of the GDPR (General Data Protection Regulation) and with the Data Protection (Bailiwick of Guernsey) Law 2017.
DATA CONTROLLER
The data controller responsible for this website is Andrew Leaman, Director. Last updated 26 February 2019
Office Contact
Sark Carriages
Le Grand Fort
Channel Islands
GY10 1SH
Tel: +441481 832027
Email: